Field Service Management Software

What would it mean for your business if your whole team was running in the same direction? Your schedules knew what your technicians are doing. Your technicians knew what they had and your customers were happy. What sort of business could you create if everyone was on the same page?

• Tablet & Mobile field service software. Easily accessible everywhere
• Instant connection between office and field
• Save time on generating reports and customizing information
• Configure your own workflow to fit your business needs

Get full visibility of the locations and tasks of your team with our field service management software. Our live schedule feature reflects the job status of field technicians in real-time through a click of a button. Whenever there’s a change in the field., the office gets an update on job status and documents.

• Improve work’s efficiency and reduce time wasted
• Reduce frustration with information available at your fingertips
• Save time on traveling between field and office.
• Improve the team’s communication and keep track of job statuses with easy emailing and SMS reminders.
• Schedule smarter with timesheets.

Keep track of your costs with FieldInsight. You can use this information to segment your customers and your work type. You can use it as a reward and improve your team.

• Easy to access timesheets. Improve your payroll process by full visibility of the real-time hours your team put into their work
• More efficient project costing by job type feature. Give you clarity over materials used, hours taken to do the job, and how many technicians you will need next time for the job.
• Ravel and shift time management. Using the option to click start and stop, your technicians can log hours spent traveling or working.

Grow your field business and gain an edge over your competitors with our flexible job management software. By having your systems defined in the job navigator, you can set your job statuses and workflow for the scheduler and the technician. You can then automate or design your business system and the software helps with your execution.

• Problem navigator. The problem navigator allows you to configure your own job workflow. No one knows what works for you better than you. With FieldInsight we fit our software to suit you.
• Triggered jobs off job statuses. FieldInsight is a moving system that correlates all its data and parts together to help keep you informed.
• Having people execute against a system means you have a history and are able to look back at how much work has cost, allowing you to replan and move forward.

Save hours finding information with FieldInsight. Have all your data in a one easy-to-use system. All your information is searchable by using phone number, suburb, state, quote, job or asset. With a simple search, you can find everything you need without having to call the office or drive over town to find the paperwork.

• Find and capture any information you want by using our advanced job search with your own custom fields
• Ensure that you don’t miss anything in a job with Job History feature
• Have all the customer and asset test history in one place
• Communicate JOB STATUS instantly to the office
• Time-sheeting captured from job information as the day progresses
• Easily complete SWMS in the field.
• Complete asset tests in the field and issue reports automatically.
• Manage customer expectations for ETA notifications.

Increase efficiency and create error-free job workflows across the Field and Office. You can link field service software with:

• Accounting software such as Xero, QuickBooks, MYOB to achieve faster-invoicing results.
• Quoting software, such as QuotientApp

Free yourself from administrative responsibilities so you can focus on creating new business opportunities. The software improves each field technicians’ output since it ensures to meet all your business needs by superb project management usage. Get all everyday jobs, schedules, and assignments completed in the most efficient manner possible with FieldInsight. 100% Customer satisfaction guaranteed.