When your customer calls to report a problem, your dispatcher will take the call and create a job. That job will then be immediately dispatched to the next available maintenance worker. If a maintenance worker is not currently available when the call comes in, your assignment will go in that worker’s queue to be picked up as soon as the worker’s current job is complete.
At the end of the job, the maintenance worker can close the job using his mobile device or assigned work laptop. That job closure will automatically generate an invoice that your administrative office can then use to bill the customer.
Our maintenance job scheduling software allows you to easily schedule regular maintenance. You’ll be able to see the calendar at a glance to determine how often certain tasks need to be performed. By plugging them into your workers’ schedules early, you can schedule your other assignments around them, ensuring they aren’t perpetually put off for that nonexistent day when nothing else is going on.
Property managers face unique challenges in managing multiple maintenance workers. Unique challenges need special software. Our maintenance schedule software will help you achieve all of your goals as a property management company, keeping your tenants happy and ensuring they continue to stay on your property for many years.