Technology for field services

Field services technology news and information. Keeping you informed of new hardware, software and practices for a small team or one technician business.

Cancelled jobs costing you big $$ check out our JC3 framework

G’day, FieldInsight people, So your team walk up to a site, you called the day before, “Everything ready?” “Yeah everything’s ready.” You walk up, and then you find out that you can’t get access to the area because someone’s; concreted a wall over it they haven’t yet put the door in, or they haven’t laid …

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What Your Apprentice Can Teach You About Technology

If your field service business utilizes trade apprentices, chances are you’ve found that many of them are well-acquainted with the world of technology. While you’re busy teaching your aspiring electrician or HVAC repair worker the tools of your trade, your apprentice may be full of great ideas for improving operations. If you choose, you can …

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Addressing Online Security Issues for Businesses

As businesses head to the Cloud, concerns about security are bigger than ever. Most businesses are concerned about news reports of major security breaches at large corporations, some of which take entire corporate websites down. Concern over the security of customer data and the integrity of online presence has many companies researching how they can …

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Customize Your Field Service and Dispatch Software

As provider of scheduling and job dispatching software for field service businesses, Scheduleflow knows each business has its own unique needs. One-size-fits-all software solutions may work in other industries, but Scheduleflow works with plumbers, electricians, HVAC businesses, computer support services and many others. Just as plumbing businesses differ from computer services businesses, one plumbing company may not have the …

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5 Ways to Get Flow Into Your Dispatch Business Day

Job scheduling can be tricky business. All would be fine if you set up your appointments and nothing ever changed. Unfortunately, life gets in the way sometimes, meaning all of your workers’ schedules have to be adjusted. Job scheduling software can not only relieve the pressure from your job dispatcher, but also can shift all your schedules …

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Electricians: Accept Credit Cards and Other Payments via Mobile Device

If you’re still accepting personal checks for your electrical work, you’re already behind the times. Other electricians are not only able to process credit card payments in their offices, but while on the job. This not only shows professionalism and helps build customer confidence, it eases the accounting process for your bookkeepers. There are several …

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How to Use Twitter to Grow Your Computer Services Business

While Twitter is still being eclipsed by Facebook in the social media competition, there is no denying the site’s appeal. Devotees of the site tend to stick around all day, treating Twitter as a chat room. As a computer services company, it is important that you appear as technologically advanced as your customers, making a …

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