Working with your team to capture your current and future state workflow, and integrating that into Job Navigator automation for each workflow | 3 quicks: quick to implement, quick to ask for help when you need it, and quick to share your feedback on what you like or dislike. |
Always being friendly and approachable. | Working to get the system in an incremental roll out, this bite sized approach results in the fastest and optimal implementation. |
Being there any time you want to go further and deeper with systems and optimisations. | Not trying to be a perfectionist before the system is in the hands of the 1-2 pilot users. Using end to end, optimises the workflow fastest and best. |
Removing any Big Bang mindset, and rolling out the solution in phases, with manageable change. Iterating each phase until it is right. | Being timely in providing information you would like us to configure or import for you. |
Build the most intuitive, explicit and shortest number of clicks to complete your functions. | Keeping your commitment (after the 30 day guarantee period), participating fully, paying your subscription fee on time. |
Giving you a product that never stands still and is continually looking to improve. | Referring to FieldInsight at least one person of your calibre, who you feel would benefit from FieldInsight. This means we can spend less time looking for clients, and more time helping you win, and building more awesome features. |
Giving you access to support and people who know the product well. | |
Giving Access to Live In app chat. | |
Ensuring our team can answer your questions or direct you to the people who can promptly. | |
Treating you with professionalism and respect and work to help your business with systems and software automation. | |
Apologising if we ever let you down, and doing our upmost to make it right. | |
Not letting you off, committing to getting your business automated and supported with the right systems. | |
Rolling out the systems, training, and support in a way that empowers them. | |