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Recent Posts

How Google nearly Destroyed my Business

Posted by Paul Tyrrell on 16/04/18 15:08



This was a blog topic I have had in mind for a while and I think this is a perfect opportunity to shoot it because here I am lying on my butt having just fallen off my bike, ouch! 

So things don't always go as planned, particularly in the marketing space or the SEO space.


You have to keep going and work through the problems. 

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Why we Chose to Solve Problems for HVAC

Posted by Paul Tyrrell on 09/04/18 10:00



So I hear you ask; What is so specialized about HVAC?

HVAC is one of the most complicated businesses around. There's a mixture of field service, manufacturing, installation, project management, on call work, emergency call work, support work, annual service work.

It is a complex field service business to be in.



We've spent ten years, myself and my team building job management software to solve the end to end workflow for HVAC.

Your business is complex? Our software simplifies it.

FieldInsight is the HVAC solution.

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What is the 'Value of My Time' in a Business?

Posted by Paul Tyrrell on 02/04/18 17:24


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6 Fundamental Ways to Motivate & Engage Employees for Success

Posted by Paul Tyrrell on 26/03/18 12:47



I'm going to talk about keeping staff motivated and happy, and it's not what you think - it's not pay more. You want to look after them, but not only in that way. I mean you've got to pay them, but that's not what motivates people.

There are six core motivations which drive people, they correlate to different ways you treat them in the work place to engender an environment where they're happy. And to be honest, a happy workplace is a place you want to turn up to yourself, so while you're investing in their happiness, that also reflects your happiness.

Happy workers = happy life 


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3 Tips on How to Avoid the Cost of a Rogue Employee

Posted by Paul Tyrrell on 19/03/18 07:08



Hi, FieldInsight Blog readers. I hope you're all well and kicking goals in your business this week!

Having a team member who is not actively contributing to the success of your business is costing your business!  Trying to minimise that impact and not open yourself up to a can of "legal woes" is one of the hardest questions a small business owner has to answer.


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3 Problems Job Management Software Solves for HVAC Companies

Posted by Paul Tyrrell on 11/03/18 20:15



There are a lot of plates that need to spin in a busy HVAC company.  Start with.....team scheduling, customer bookings, service bookings, inventory/part ordering/management, quoting, invoicing.....those are just the items that keep the money coming in (or going out)....

...not to forget payroll, HR, compliance .... tiring and you haven't even thought about Sales and Marketing to propel your business forward.

We believe there are at least 3 in the above list that are critical to master as these will help you gain time to deal with the others!

What are the Three ....

  1. Optimised Scheduling
  2. Job management (checklists)
  3. Invoicing

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3 Tips to selecting software for HVAC and Field Services

Posted by Paul Tyrrell on 05/03/18 13:40



3 Tips on how to select and make the rolling out of a new software solution for your field service business a less painful or scary experience.

Why would it be scary, should you expect it to be scary?  

Well, say you spend two months rolling out the new software solution and you find yourself frustrated at the end of it!

  • You don't feel like it's fitting in with your business
  • You've got a lot of pushback from all your staff
  • You're getting complaints
  • Issues are appearing

You ask yourself  'How did I get in to that situation?'.  What broke down? Other people have rolled out software and it is working for them - so Why is it not working for you?

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FieldInsight Feature Release Notes - Invoice Sync Xero & Small Changes

Posted by admin on 24/02/18 16:06



We respond to our customers and are continually improving our software.  This is important to ensure that we are seen as innovators and thought leaders in the field service job management software vertical.

Here’s brief description of the latest features:

  • Item codes to auto populate
  • Mandatory item codes on invoicing
  • Payment Sync default to Draft in Xero

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Get the Right Start with your Job Management software - Tips for Success

Posted by Natasha Tyrrell on 19/02/18 10:27



Congratulations, you have made the big step to searching and finding a Job Management software solution for your HVAC Business; or you could be Electrical, Plumbing, Pest Control, Concrete pumping, Lawn/Garden Maintenance the list goes on....the most important similarity across Field Service industries is finding a way to streamline their business for growth and software is the quickest way to achieve this.

It is natural that you have high hopes about what a job scheduling software solution can do for your HVAC business.....and we certainly take that responsbility SERIOUSLY here at FieldInsight - we have spent 10 years perfecting our software for HVAC Commercial and Retail (across Installation & Services) with the help of our customers.

So, how can we take the stress out of this big decision for you...easy....our 3 pillar outline is how we help businesses streamline their business and is core to how we engage and support our customers.


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FieldInsight Feature Release Notes - Streamlined Invoicing & Payment (Feb18)

Posted by admin on 18/02/18 14:45



We respond to our customers and are continually improving our software.  This is important to ensure that we are seen as innovators and thought leaders in the field service job management software vertical.

Here’s brief description of the latest features:

1.  Major Features

  • Simplied menu navigation within the Scheduler App (easier to find information)
  • The invoice workflow for the Driver/Technician has been significantly simplified
  • Xero Payment sync changes
  • Sign (customer) and Payment capture have been added for the Techncian
2.  Minor enhancements
  • Triggered email message changes
  • More data able to be exported from the system
  • New search criteria for the Driver/Technicians to search for Customers
  • Recurring job end dates search changes
  • Exporting of Job details

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