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Privacy Policy

Your privacy is critically important to us. At FieldInsight we have a few fundamental principles:

  1. We don’t ask you for personal information unless we truly need it (We can’t stand services that ask you for things like your gender or income level for no apparent reason).
  2. We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  3. We don’t store personal information on our servers unless required for the on-going operation of one of our services.

Below is our privacy policy which incorporates these principles:

Scheduleflow Pty Ltd (trading as FieldInsight) ABN: 99 137 355 134. (“FieldInsight”) operates the website fieldinsight.com. It is FieldInsight’s policy to respect your privacy regarding any information we may collect while operating our websites.


You own your data

FieldInsight is an online job schedule website which stores your job and customer information allowing you to co-ordinate your day and communicate with your customers. The data entered or imported on instruction, by you the user of your business remains the property of your business and FieldInsight will not use nor make available for use any of this information without permission of your business.


FieldInsight will give you access to your data at any time

On request. FieldInsight will provide the administrator with a full export of the organisation’s data in a common file format determined by FieldInsight. This can also be done by yourself, by going to reports and selecting download all my data.


FieldInsight does not store your credit card details

Your Credit Card details are not stored by Schedulflow and cannot be accessed by FieldInsight staff. Your credit card details are encrypted and securely stored by our payment gateway to enable FieldInsight to automatically bill your credit card on a recurring basis. Credit Card transactions use SSL Certificates.


Website Visitors

FieldInsight collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. FieldInsight’s purpose in collecting non-personally identifying information is to better understand how FieldInsight’s visitors use its website. From time to time, FieldInsight may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. FieldInsight also collects potentially personally-identifying information like Internet Protocol (IP) addresses. FieldInsight does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.


Gathering of Personally-Identifying Information

Certain visitors to FieldInsight’s websites choose to interact with FieldInsight in ways that require FieldInsight to gather personally-identifying information. The amount and type of information that FieldInsight gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account on FieldInsight.com to provide a login and email address. Those who engage in transactions with FieldInsight – by purchasing a subscription, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, FieldInsight collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with FieldInsight. FieldInsight does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.


FieldInsight monitors system usage

FieldInsight may collect statistics about the behavior of visitors to its websites. For instance, FieldInsight may monitor the most popular pages on the FieldInsight.com site or use statistics to help improve our support and maintenance of FieldInsight.com. FieldInsight may display this information publicly or provide it to others. However, FieldInsight does not disclose personally-identifying information other than as described below.


Protection of Certain Personally-Identifying Information

FieldInsight discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on FieldInsight’s behalf or to provide services available at FieldInsight’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using FieldInsight’s websites, you consent to the transfer of such information to them. FieldInsight will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, FieldInsight discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when FieldInsight believes in good faith that disclosure is reasonably necessary to protect the property or rights of FieldInsight, third parties or the public at large. If you are a registered user of an FieldInsight website and have supplied your email address, FieldInsight may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with FieldInsight and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. FieldInsight takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.



A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. FieldInsight uses cookies to help FieldInsight identify and track visitors, their usage of FieldInsight website, and their website access preferences. FieldInsight visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before usingFieldInsight’s websites, with the drawback that certain features of FieldInsight’s websites may not function properly without the aid of cookies.


Please read our Terms of Use

All use of this website is subject to FieldInsight’s Terms of Use. In the event of a conflict or disagreement between this Privacy Policy and the Terms of Use, the Terms of Use will prevail.


Privacy Policy Changes

Although most changes are likely to be minor, FieldInsight may change its Privacy Policy from time to time, and in FieldInsight’s sole discretion. FieldInsight encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change. Automattic has generously made their privacy policy available under Creative Commons Sharealike license and FieldInsight is using their fantastic work. FieldInsight would like to thank and acknowledge Automattic for their contribution. 


Last updated: 31 January 2010 Revision 1.2