To remain competitive in today’s market, technology is no longer an option. Your competitors are using technology to schedule jobs and so should you. Plumbing scheduling software is even available that will allow your plumbers to access appointments from smart phones and laptops, saving your business time, money and most importantly just making your life simpler.
Thanks to today’s proliferation of apps, small and medium plumbing businesses are now able to achieve the same results as larger companies. These scheduling software packages will allow your plumbing business’s scheduler to instantly access your appointment calendar and update it as appointments are scheduled. Many of these job scheduling apps include work order sections to allow your plumbing staff to complete work orders without messy paperwork. Your plumbers can access work orders via a mobile application, downloading them instantly. Plumbers can edit information and log activities to ensure they get paid more promptly than before.
By automating your job tracking, completion and job notes come back instantly, your plumbers can update parts and activities and time on the fly, allowing them to keep information updated throughout the pay period, rather than waiting until the final day to turn them in. The scheduling software tracks everything for you, so your office staff won’t have to spend long, tedious hours retyping and chasing up information. Even better, your guys get their job information instantly, reducing paperwork.
Perhaps the biggest savings comes from your plumbers being able to go to jobs directly from home. No more coming to the office to get paperwork, where countless hours are wasted each week on travel time and unnecessary conversation. By heading straight to the first job, your plumbers will save your company time and money.
If you prefer to have your plumbers come to the office each day, an automated system will work for this method, as well. Your plumber will simply check in, get any verbal instruction for the day, and still consult the scheduling app to see what appointments have been updated for the day.
One of the best features of automated scheduling is that any changes you make will be instantly uploaded so your plumbers can see them. Since much of this type of software operates in “the cloud,” any changes you make will instantly be viewable by your plumbers’ devices. This means you can change a 10:00 appointment while your plumber is still working on his 8:00 appointment and when he’s ready to move on to the next job, he’ll see the updated information.
These apps will also keep a database of all of your customers. No more filling out name and address information on repeat customers. When a repeat customer calls, you can them up by a last name or other form of identification and verify that all information is still correct. And that easily, part of your form is now populated.
Most plumbing scheduling software has the ability to generate reports. You’ll be able to see how many job types you are doing each plumber completes within a certain timeframe, what each driver is doing, and what region your doing your jobs in. allowing you to better manage your plumbing staff. You can also pull reports on revenue and product usage, allowing you to better manage your business’s cash flow.
If the pre-loaded reports aren’t enough, Scheduleflow is always evolving and can add new reporting options, giving you information relevant to your specific plumbing business.