If you own a pest control company, chances are you’re constantly juggling schedules. Last-minute cancelations, emergency appointments, and team member shortages can make making and keeping appointments a daily challenge.
Pest control job scheduling automates the process, making sure your team is utilized efficiently. By automating your scheduling using online employee scheduling software, you’ll free up your time to focus on other aspects of your business, taking day-to-day administrative tasks out of your list of duties and making your work more enjoyable.
Organize Your Team
When your workers leave the house in the morning, are they driving to your office to get assignments for the day? If so, you’re wasting time that could be utilized to squeeze in another appointment.
Pest control job scheduling allows your employees to access full schedules from their mobile devices, including smartphones. You can attach all necessary work orders, accessible on-the-go so that your employees can leave home and go directly to their first job.
Thanks to the GPS routing feature of pest control scheduling software, your workers’ schedules will always be scheduled based on location. This keeps each worker in one part of town, allowing minimal travel time from point to point. Not only will this make the best use of your employees’ time, but it will also save money on gas and vehicle maintenance each year.
Should a team member be suddenly unavailable for the day, the field service management software will be able to reallocate appointments to the closest available team member. The pest control job scheduling software will notify employees of any changes, making sure appointments are never missed.
Work History Tracking
With pest control scheduling software, you’ll be able to keep track of each customer’s history, accessing detailed information on previous treatments. This can help your workers look up information while at the site, without having to call back to your office and wait while you go through old files. Not only does this save time, it makes your workers look organized and more professional in front of customers.
Thanks to customer notes and instant access to customer information databases, your workers will have special instructions for customers available when they arrive at the job. If a customer isn’t home, all contact information will be instantly available and if the customer still can’t be reached, your worker will have the ability to contact the next customer to see if appointments can be moved up. If so, your employees will be able to use the pest control job scheduling software to move appointments around, which will update your office on where each employee is.
Field service management software for the pest control industry is now so interactive, your business is losing money by not taking advantage of it. Stay one step ahead of the competition by putting pest control scheduling software to work for your business. You’ll be better able to track inventory, dispatch employees, and manage billing with advanced online scheduling software options.