As provider of scheduling and job dispatching software for field service businesses, Scheduleflow knows each business has its own unique needs. One-size-fits-all software solutions may work in other industries, but Scheduleflow works with plumbers, electricians, HVAC businesses, computer support services and many others. Just as plumbing businesses differ from computer services businesses, one plumbing company may not have the same needs as another.
With each client, Scheduleflow identifies every current process in place and tailors a software solution to meet each of those needs. But Scheduleflow’s commitment to the customer doesn’t end there. Just as each business evolves as customer needs change, Scheduleflow’s software evolves, as well. If your driving school business goes from a one-person operation to multiple employees with multiple cars in its fleet, the software can be expanded to accommodate the new needs for payroll, fleet scheduling, and more.
Business that are still using antiquated work methods are often wasting time on double entry. Field service software can eliminate that. For instance, you may have a dispatcher writing down appointments in an appointment book, while later entering that information into a database accessible to the person who tracks payroll. Software that handles your dispatch needs can allow your dispatcher to enter the information directly into the software.
Better yet, the scheduling information will be immediately accessible to your field staff, via smart phone, tablet PC, or any other mobile device. This saves your team time on returning to the office to pick up paperwork. As Scheduleflow reviews current business processes in order to create customized software, it sees significant cost savings in both vehicle fuel cost and maintenance and worker productivity.
But with all of these benefits, field service software is ineffective unless it works properly. Scheduleflow ensures all of its software is quick and responsive. Downtime is unacceptable when you’re trying to run a business and Scheduleflow understands that. Your dispatcher has to feel assured that when a customer calls, the scheduler will respond quickly and reliably.
Additionally, your field staff must know that they’ll be able to access the schedule, business inventory, documentation, and customer database when they need it most. Downtime only shakes customer confidence in your business. Scheduleflow works hard to provide software for your business that helps your business grow and thrive.
Another facet of Scheduleflow’s software is that it is easy-to-use. We know many field service businesses don’t have vast amounts of time to devote to training staff on complex software. While many businesses tend to blame problems with learning software on the users, Scheduleflow believes that if there is a large learning curve, it is a problem with the software, not the user.
Because of this, Scheduleflow tests new software to make sure it is easy for the average person to learn. We make each screen intuitive, taking the user to the next step with easy-to-follow directions. Even a new employee will be able to use the software from the first day on the job, saving you time on training.
Scheduleflow specializes in providing software to help meet your business’s needs, providing customer service long after your purchase is complete to make sure you’re always happy with your product.